Right of withdrawal
Cancellation policy
You have the right to cancel this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.
In order to exercise your right of withdrawal, you must return the goods received unopened within 14 days of receipt to
100% Nutrition PD GmbH
Radetzkystrasse 5/1
1030 Vienna
Austria
return the goods. The use and enclosure of our cancellation form is not mandatory, but will speed up the processing of your cancellation.
If you revoke this contract, we must refund all payments we have received from you, including shipping costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received your return. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.
In the case of sales contracts in which we have not expressly offered to collect the goods from you ourselves in the event of cancellation, we may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must bear the direct costs of returning the goods.
For hygienic reasons, opened products cannot be returned.
Unless otherwise agreed by the parties, the right of withdrawal does not apply to the following contracts:
- Contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- Contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
- Contracts for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature;
- contracts for the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts.
- Goods that can spoil quickly or whose expiry date has passed quickly;
- Goods that are made to customer specifications or clearly tailored to personal needs;
- Goods that are delivered sealed and are not suitable for return for reasons of health protection or hygiene, provided that their seal has been removed after delivery.